Returns & Exchanges

At Twinkles, we want you to shine in every piece you purchase, which is why we offer a 30-day window for easy returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is always stress-free and simple.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all Twinkles garment tags are attached and the items are in their original condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a full refund to your original payment method or ship your exchange within 5-7 business days.